My experience with 4 Window replacements at RV Glass Solution in OR

Topic: My experience with 4 Window replacements at RV Glass Solution in OR (Read 1885 times) previous topic - next topic

0 Members and 1 Guest are viewing this topic.

My experience with 4 Window replacements at RV Glass Solution in OR

September 12, 2018, 05:41:38 pm

I thought I’d post my recent experience having the 3 large sliding windows and large rear window of my 05’ 26.5 mid bath replaced at RV Glass Solutions in Coburg, OR. This due to severe fogging inside to duel panes. By and large they seemed pretty well organized. I called about 6 weeks in advance to discuss options and make arrangements. I tried using their online estimate calculator, but Lazy Daze was not listed as an option, so I emailed pictures and roughly discussed sizes. Based on all that, I was given an estimate of 1510.00 for glass and labor.
Our options for glass were:
1. To repair the double pane windows - which consists of removing, taking them apart, cleanings, reassemble. This is guaranteed not to fog for 2 years.

2.Replace with laminate glass (2 sheets with a layer of clear material in between). This is guaranteed for life against fogging. Same price for either process.

One downside of laminate is that they could not match the tint of the original LD glass. What they had, came in Green or Double Green tint. I was originally under the impression they had a similar LD tinted laminate, but it turned out they didn’t have it in the 1/2 inch thickness required for the LD. What they had was 7/16 thickness in the dark tint. It would rattle in the frame.

Other downsides, their green tints are much lighter, so more transparent. Also, the lack of an airspace makes me believe they will transmit more cold air, and sun will heat the inside more and faster.

We decided to go with the lighter green tint, because we just didn’t want to have to deal with fogging again.

We arrived on a Tuesday and took advantage of their 50 amp power hook-ups for our stay. We had the option of staying in the rig while the work was being done over the next 2 days, or getting a room. They have a pretty comfortable waiting area, with couches to stretch out on if necessary. Free coffee, wifi, tv, etc. We opted for a cheap room so we didn’t have to be up and out by 8 each morning. The only real hitch we encountered was getting a call the first day where they explained that because the windows were taller than they expected, they had to cut them from larger sheets - which cost and extra $100 each. Of course they apologized profusely, but there was no going back at this point. even at an extra $400, I still feel it was a good price.

The work went smoothly after that and we returned Thursday afternoon to pay and pick up the rig. The result is terrific, but there were two slight problems. First, I was warned about tearing of the paint around the edges of the windows. Lazy Daze apparently installs the windows first, Caulks around them, then paints right up over the byutle caulk. when they remove the windows, it can tear off some of the paint on the edges as well. Fortunately this only happened in one small portion at the top of 1 window. Easily repaired with touch-up paint.

The other problem was that they re-applied one of the pull bars too low and it sits right on the slider. When I open it, it rubs against the metal, causing it to bind. It will eventually wear down and slide more easily. The others slide way more easily than they did. I didn’t discover this till a few days later when I tried to open it. They required that I not attempt to open the windows for at least 24 hours to let the adhesive set. This would be covered in their guarantee, but it’s not a big enough issue to want to return of 100 miles.

The real shock came as we were ready to settle up. She started ringing up charges that didn’t match our estimate to the tune of +400! At this point, I pulled out the original estimate and said excuse me? They had estimated wrong, but to their credit, didn’t squabble about it and waived it. So between the extra cost for the bigger glass and the incorrect estimate, we were still pleased with the final price.

I would still recommend them for getting this work done. Just be sure you are clear on everything and keep records. We are happy with the far more light that is coming in, a little dubious about lost privacy, and curious to see how the lack of double pane will affect our comfort. I think the differences between the original glass and the new when looking at the rig are probably only really noticeable to owners. We can always get them tinted in the future.